Refund policy
⭐ J-Dub Woodworks Return & Refund Policy (Shopify + Printful)
📦 Returns & Exchanges
Because all J-Dub Woodworks apparel is made to order, we do not accept returns or exchanges for:
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Wrong size ordered
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Buyer’s remorse
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Change of mind
Please double‑check your size and color selections before completing your order.
🛠️ Damaged, Misprinted, or Defective Items
If your item arrives damaged, misprinted, or defective, we’ve got you covered.
Printful — our production partner — handles all replacements for:
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Misprints
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Printing defects
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Damaged items
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Items lost in transit
To request a replacement, contact us within 7 days of delivery with:
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Your order number
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A brief description of the issue
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A clear photo of the problem
We’ll submit the claim to Printful and get a replacement sent out at no cost to you.
🚫 Do Not Return Items Without Authorization
Please do not send any items back to the return address on your package. Printful’s facilities do not accept unauthorized returns.
If a return is required, we will provide the correct return instructions.
📮 Wrong Address
If you entered an incorrect or incomplete address and the package is returned to the sender, you will be responsible for reshipment costs once a corrected address is provided.
💳 Refunds
Refunds are only issued if:
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A replacement cannot be fulfilled
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The product is out of stock
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The order was never produced due to an error on our end
Refunds are processed back to your original payment method.
📧 Need Help?
If you have any questions about your order, reach out to our providers contact information